One team's spring order, start to finish

One U12 boys' team at a made-up program, from the day the dealer's store opens to the coach's name-and-number sheet. About 2 minutes. It moves on by itself; Pause stops it; tap a step to jump to it.

Jan 6, 7:00 PM

The store opens: order note to every family

To: Maya Castillo 555-0101

Hi Maya, the Elm Hollow U12 Boys uniform store is open: https://example.com/elm-hollow-lax-2027 Order for Liam by Friday, January 29, 2027, 11:59 PM. Details on items, sizes and numbers are in an email we just sent. - Team Desk

The email that went with it (size chart, numbers)

To: Maya Castillo <maya.castillo@example.com> · Subject: Elm Hollow U12 Boys uniform store is open, order by January 29

Hi Maya, The Spring 2027 uniform store for Elm Hollow Youth Lacrosse U12 Boys is open today. Here is what Liam needs. Required: one reversible game pinnie ($34), one pair of game shorts ($24), and two pairs of game socks at $7 each ($14, one size). The required total is $72. Optional: a shooter shirt, a warm-up shirt, for $26. These are Fieldline Team Sports' store prices. You pay the store directly; the program and Team Desk never handle the money. Order here: https://example.com/elm-hollow-lax-2027 The store closes Friday, January 29, 2027, 11:59 PM. Please order before then. Liam's number is 11, as you asked on the registration form. Please enter it at checkout. Numbers run from 0 to 99, and no two players on a team share one. Returning players keep last season's number; new players pick any number not already taken, and we check it against the team. A request for a taken number goes to the equipment coordinator, who decides. The pinnie and shorts use the same chart. If height and weight point to different sizes, or Liam is between sizes, take the larger size. Team Desk is an assistant for the program, and Jordan Pike, the equipment coordinator, decides anything the rules don't cover. Size chart: YS Youth S 46-51 in, 55-70 lb YM Youth M 51-56 in, 70-85 lb YL Youth L 56-60 in, 85-100 lb YXL Youth XL 60-63 in, 100-115 lb AS Adult S 63-66 in, 115-135 lb AM Adult M 66-69 in, 135-160 lb Thank you, Team Desk, for Elm Hollow Youth Lacrosse

Sent the order note by email and text to all 18 families, each with the player's own number line and the size chart.

Jan 13, 7:00 PM

Day 7: the order report against the roster

Player	Ordered	Order	Pinnie	# on order	# on team list	Flags
Liam C.	yes	O-1004	YL	11	11
Mateo R.	yes	O-1002	YL	23	32	wrong number; duplicate number
Ryan O.	yes	O-1001	YL	23	23
Owen B.	yes	O-1005	YM	8	8	name mismatch resolved
Ethan P.	yes	O-1006	YXS	3	3	size outside chart
Noah S.	no				7
Jack T.	no				14
Lucas M.	no				21
Ben H.	no				12
Sam W.	yes	O-1003	YM	4	4
Henry K.	no				15
Caleb D.	no				2
Wyatt G.	no				19
Leo F.	no				44
Isaac N.	no				17
Gabe L.	no				5
Adam V.	no				30
Eli J.	no				10

6 of 18 ordered. Flags: duplicate number, name mismatch resolved, size outside chart, wrong number.

Jan 13, 7:00 PM

Day 7: reminders to who hasn't ordered

To: Rachel Stein 555-0106

Hi Rachel, Elm Hollow Lacrosse: no uniform order for Noah on our report yet. Store closes Fri 1/29 11:59 PM (16 days). Required total $72: https://example.com/elm-hollow-lax-2027 Just ordered? Thank you, and ignore this.

Texted and emailed 12 families not on the report; sent fix notes for a wrong number and a too-small size.

Meanwhile, the first week · Jan 7, 8:14 PM

A parent asks what size

From: Maya Castillo <maya.castillo@example.com>

Hi, Liam is new this year. He's 10, about 4'9" and 80 pounds. What size should I get him? Thanks, Maya

To: Maya Castillo <maya.castillo@example.com> Subject: Liam's size: YL for pinnie and shorts Hi Maya, Welcome to Elm Hollow, and thanks for checking. For Liam, please order YL for both the pinnie and the shorts. Here is why. At 57 inches, his height falls in YL (56 to 60 inches). At 80 pounds, his weight falls in YM (70 to 85 pounds). Pinnie and shorts use the same chart, and when height and weight point to different sizes, we go with the larger one, so YL it is. Socks are one size, so there is nothing to choose there. Please place your order by Friday, January 29, 2027, 11:59 PM, through the team store: https://example.com/elm-hollow-lax-2027 Let us know if anything else comes up. Team Desk, for Elm Hollow Youth Lacrosse

YL, from the dealer's chart and the program's take-the-larger rule.

Meanwhile, the first week · Jan 8, 6:40 PM

A taken number goes to the coordinator

Taken number: Mateo R. asks for #23 To: Jordan Pike (equipment coordinator) · raised Jan 8, 6:40 PM What happened: Ana Ruiz asks for #23 for Mateo R.; second choice #32, which is free. Background: #23 belongs to Ryan O., a returning player. The rule: returning players keep their numbers; a taken number goes to you. Why it needs you: No two players can share a number, so one of them needs another. Suggested: A: keep #23 with Ryan O. and give Mateo #32. A) #23 stays with Ryan O.; Mateo gets #32. B) Ask Kevin O'Hara's family whether Ryan would give up #23. Reply A or B. Jordan replied A, Jan 9, 7:30 AM.

23 belongs to a returning player, so the desk wrote no reply; one reply from Jordan settles it.

Jan 20, 12:32 PM

"Where's my order?"

From: Greg Walsh <gwalsh@example.com>

I ordered Sam's uniform on the 9th and nothing has come yet. Where's my order? Greg

To: Greg Walsh <gwalsh@example.com> Subject: Sam's uniform order O-1003 Hi Greg, Thanks for checking in. Sam's order is on the store's report and looks good: order O-1003, placed January 9, 2027, with a YM pinnie, YM shorts and number 4. Nothing has arrived yet because uniforms aren't shipped to individual homes. Fieldline Team Sports ships the whole team's kits together to our equipment coordinator, Jordan Pike, about a week after the store closes. The store is open until Friday, January 29, 2027, at 11:59 PM. Families pick up their kits at kit night on Monday, February 8, 2027, in the Elm Hollow Middle School gym from 6 to 7 PM. Sam's will be there waiting for him. Team Desk, for Elm Hollow Youth Lacrosse

Found Sam's order on the dealer's report and answered with its date, sizes, number and kit night.

Jan 22, 9:40 PM

A family can't afford the kit

Jack T.'s family can't afford the kit To: Jordan Pike (equipment coordinator) · raised Jan 22, 9:40 PM What happened: Lena Tran writes that the family can't afford the uniform this season and asks what the program can do. Background: Required kit is $72 at Fieldline's prices. The rules have no help-with-cost policy, so the desk did not answer. Jack wears YM; number 14. Why it needs you: Jack is held out of reminders until you rule. The store closes Friday, January 29, 2027. Suggested: A, if the program can cover it. A) The program covers Jack's required kit ($72); the desk puts it on the late-add order billed to the program and tells Lena. B) You call Lena yourself first; the desk sends nothing. Reply A or B. Jordan replied A, Jan 23, 8:10 AM.

No rule covers cost, so no reply: a card to Jordan, and the family stops getting reminders.

Jan 30, 9:00 AM

The store closes

Player	Ordered	Order	Pinnie	# on order	# on team list	Flags
Liam C.	yes	O-1004	YL	11	11
Mateo R.	yes	O-1002	YL	32	32
Ryan O.	yes	O-1001	YL	23	23
Owen B.	yes	O-1005	YM	8	8	name mismatch resolved
Ethan P.	yes	O-1006	YS	3	3
Noah S.	yes	O-1008	YL	7	7
Jack T.	no				14
Lucas M.	no				21
Ben H.	yes	O-1007	YL	12	12
Sam W.	yes	O-1003	YM	4	4
Henry K.	yes	O-1009	AS	15	15
Caleb D.	yes	O-1010	YM	2	2
Wyatt G.	yes	O-1011	YXL	19	19
Leo F.	yes	O-1012	AM	44	44
Isaac N.	yes	O-1013	YL	17	17
Gabe L.	yes	O-1014	YM	5	5
Adam V.	yes	O-1015	YL	30	30
Eli J.	yes	O-1016	YM	10	10

16 of 18 ordered by the deadline. Reminders went to 12, 4, 2 and 1 families; the one silent family goes to Jordan on a card.

Feb 10, 6:00 PM

Late adds, gathered into one card

Late-add order: 4 lines for Fieldline To: Jordan Pike (equipment coordinator) · raised Feb 10, 6:00 PM What happened: The late-add order goes to Fieldline on Friday, February 12, 2027. On it: Jack T.: program covers the kit, pinnie YM, shorts YM (#14, program pays); Lucas M.: missed the deadline, pinnie YL, shorts YL (#21, family pays); Diego F.: signed up after close, pinnie YM, shorts YM (#9, family pays); Noah S.: outgrown shorts, AS (#7, family pays). Background: Each came from a ruling, a late sign-up or a family's request after close; sizes are the families' own. Why it needs you: After this order, every player on the roster has a kit ordered. Suggested: A: place it as listed. A) Place the order as listed (the desk drafts the email to Fieldline for you to send). B) Hold it; you'll edit the list first. Reply A or B. Jordan replied A, Feb 10, 9:00 PM.

Collected 4 late lines: a missed order, a late sign-up, an outgrown pair of shorts and the kit the program covers.

Feb 12, 9:00 AM

One late-add order to the dealer

To: Fieldline Team Sports <teamorders@example.com> · From: Jordan Pike, equipment coordinator, Elm Hollow Youth Lacrosse · Subject: U12 Boys late-add order, Friday, February 12, 2027

Hello, please add these to the Elm Hollow Youth Lacrosse U12 Boys order. Same kit and store prices as the team store. Please email each family marked "family" its payment link; bill the program for the line marked "program". | Player | Number | Pinnie | Shorts | Socks | Why | Pays | |---|---|---|---|---|---|---| | Jack T. | 14 | YM | YM | 2 pairs | program covers the kit | program | | Lucas M. | 21 | YL | YL | 2 pairs | missed the deadline | family | | Diego F. | 9 | YM | YM | 2 pairs | signed up after close | family | | Noah S. | 7 | - | AS | - | outgrown shorts | family | 4 lines. Thank you, Jordan Pike (Drafted by Team Desk for the coordinator to send. Not sent in this demo.)

Drafted the one order to Fieldline Team Sports: names, sizes, numbers, who pays.

Feb 12, 9:00 AM

Name-and-number sheet for the coach

# Elm Hollow Youth Lacrosse · U12 Boys · Spring 2027 Name and number sheet for Coach Dan Mercer. | # | Player | Pinnie | Shorts | Kit | |---|---|---|---|---| | 2 | Caleb D. | YM | YM | store order O-1010 | | 3 | Ethan P. | YS | YS | store order O-1006 | | 4 | Sam W. | YM | YM | store order O-1003 | | 5 | Gabe L. | YM | YM | store order O-1014 | | 7 | Noah S. | YL | AS | store order; replacement shorts in late order | | 8 | Owen B. | YM | YM | store order O-1005 | | 9 | Diego F. | YM | YM | late-add order | | 10 | Eli J. | YM | YM | store order O-1016 | | 11 | Liam C. | YL | YL | store order O-1004 | | 12 | Ben H. | YL | YL | store order O-1007 | | 14 | Jack T. | YM | YM | late-add order | | 15 | Henry K. | AS | AS | store order O-1009 | | 17 | Isaac N. | YL | YL | store order O-1013 | | 19 | Wyatt G. | YXL | YXL | store order O-1011 | | 21 | Lucas M. | YL | YL | late-add order | | 23 | Ryan O. | YL | YL | store order O-1001 | | 30 | Adam V. | YL | YL | store order O-1015 | | 32 | Mateo R. | YL | YL | store order O-1002 | | 44 | Leo F. | AM | AM | store order O-1012 |

Every player on the roster, by number, with where the kit comes from.

Feb 12, 9:00 AM

The season report

Season report · Elm Hollow Youth Lacrosse · U12 Boys · Spring 2027 Store open Wednesday, January 6, 2027 to Friday, January 29, 2027 (Fieldline Team Sports). Kits - Ordered by the deadline: 16 of 18 players (89%). - Late-add order (Friday, February 12, 2027): 4 lines, 3 full kits and 1 replacement piece. - Players with a kit ordered after the late adds: 19 of 19 (roster of 18 plus 1 late sign-up). Messages sent (email and text count separately) - Order note: 36 (18 families, email and text). - Reminders, by day: - Wednesday, January 13, 2027 (one week in): 12 families (6 of 18 on that morning's report): Noah S., Jack T., Lucas M., Ben H., Henry K., Caleb D., Wyatt G., Leo F., Isaac N., Gabe L., Adam V., Eli J. - Tuesday, January 26, 2027 (three days before close): 4 families (13 of 18 on that morning's report): Lucas M., Gabe L., Adam V., Eli J. - Thursday, January 28, 2027 (the day before close): 2 families (15 of 18 on that morning's report): Lucas M., Eli J. - Friday, January 29, 2027 (close day): 1 family (16 of 18 on that morning's report): Lucas M. - Notes about a fixable order (number, size): 2. - Notes carrying a coordinator's ruling or a late sign-up: 4. Parent questions - Received: 7. Answered from the rules: 5. Sent to the coordinator instead: 2. Drafts held by the guard: 0. Approval cards - Taken number: Mateo R. asks for #23: ruled A, Jan 9, 7:30 AM - Jack T.'s family can't afford the kit: ruled A, Jan 23, 8:10 AM - Lucas M. has no uniform order: ruled A, Jan 30, 10:05 AM - Late-add order: 4 lines for Fieldline: ruled A, Feb 10, 9:00 PM

Counted kits by the deadline, reminders sent, questions answered and cards raised.

Every player has a kit ordered. Jordan never chased a parent.

Send us your uniform page or store link, and your deadline. Within two business days we'll send back, free: the order note and reminder schedule your families would get, three parent questions answered under your rules, and the approval card you would see.

Send us your store link Read how it works

$100 a team a season. Families still pay the dealer. Or write to Morgan Ellis at morgan@tentator.com.

Arrow keys move; space pauses.

Want to see it on your own program? Send your store link and deadline. Within two business days you get your families' order note and reminder schedule, three parent questions answered, and the approval card. Free.

Send us your store link

Elm Hollow Youth Lacrosse, Fieldline Team Sports, the families and the prices are made up. Every message and table above is the desk's own output from one run on them; Jordan's replies to the cards were scripted for the demo, and nothing was sent: the messages are what the desk would send.